Nurse Retention In Singapore: Nurses and Healthcare Experts Share Thoughts On The ANGEL Retention Scheme

The introduction of a newly announced special payout scheme aimed at retaining nurses is being viewed as a significant step forward for a sector that has long grappled with manpower shortages, exacerbated by a surge in resignations during the COVID-19 pandemic.

Industry experts have expressed positive sentiments regarding the scheme, acknowledging its potential to enhance the attractiveness of the nursing profession. However, they emphasize the importance of adopting a comprehensive approach that extends beyond monetary incentives, encompassing factors such as workplace flexibility, to not only retain nurses but also to elevate the appeal of nursing as a career choice.

Announced by Health Minister Ong Ye Kung on Feb 20, the Award for Nursesโ€™ Grace, Excellence, and Loyalty (ANGEL) scheme offers payouts ranging from $5,000 to $30,000 every few years, with the opportunity for nurses to receive up to $100,000 over a 20-year period. This initiative is expected to benefit approximately 29,000 nurses in the publicly funded healthcare system and newly recruited nurses annually.

While the scheme has been well-received, concerns have been raised regarding the timeline for payouts, particularly for long-serving nurses aged 46 and above, who will receive their first retention award by the end of 2024, and for younger nurses, who will receive their first payout in 2028.

Nevertheless, there is optimism among nurses like Mr. Shufi, who view the scheme as a positive indication of appreciation from the Ministry of Health. The scheme’s substantial payouts are anticipated to serve as a retention incentive, particularly for foreign nurses, who will become eligible after four years of service in the public healthcare sector.

Dr. Catherine Koh, Group Chief Nurse at the National University Health System (NUHS), highlighted the potential of the ANGEL scheme to retain nurses considering leaving the profession and attract others to rejoin the public healthcare sector. NUHS is also exploring opportunities for nurses nearing retirement age to extend their careers through role redesign initiatives, leveraging their wealth of experience.

Professor Liaw Sok Ying, from the National University of Singapore, emphasized the importance of nurturing nurses’ aspiration for care, starting from education and continuing through supportive work environments, professional growth opportunities, and attractive remuneration packages. She stressed the need for ongoing review and enhancement of retention strategies to ensure their effectiveness.

Individual nurses, like Ms. Herrera, express satisfaction with the scheme, affirming their decision to remain in Singapore. However, challenges persist, particularly in sectors like community care, where recruitment of nurses can be more challenging. Efforts to retain nurses must be part of a broader ecosystem encompassing factors beyond monetary rewards, such as work-life balance and career advancement opportunities.

MP Tan Wu Meng echoed the sentiment, emphasizing the importance of flexible working arrangements and stronger workplace support in retaining nurses, especially those juggling caregiving responsibilities. Healthcare institutions are also implementing various initiatives and leveraging technology to address manpower constraints and support nurses in their roles.

In the private sector, organizations like Raffles Medical Group are offering rewards and career development opportunities to attract and retain nurses. However, there is recognition of the need for continual rebranding efforts to inspire future generations to pursue nursing as a profession.

Overall, while the ANGEL scheme represents a significant step forward in retaining nurses, ongoing efforts are essential to address multifaceted challenges and ensure the sustainability and attractiveness of the nursing profession in Singapore.


ANGEL: Award for Nursesโ€™ Grace, Excellence, and Loyalty; COVID-19: coronavirus disease of 2019; NUHS: National University Health System

Source: https://www.straitstimes.com/singapore/health/scheme-to-retain-nurses-seen-as-major-step-but-more-must-be-done


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